California Privacy Rights

Updated: August 18, 2023

Knix Wear, Inc.and its affiliates[FW1] , including Knix and KT by Knix (referred to herein as “Knix,” “we,” “us,” or “our”) provides this Supplemental California Privacy Notice for residents of the State of California pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”).   This Supplemental California Privacy Notice supplements our Privacy Policy.

Notice at Collection. At or before the time of collection, California residents have a right to receive notice of our practices, including the categories of personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared and how to opt-out of such uses, and how long such information is retained. You can find those details in this statement by clicking on the above links.

For clarity, this Supplemental California Privacy Notice applies to personal information we collect from and about California residents in any form or manner, including online through our websites, mobile applications, and online and offline services (the “Services”), such as in our physical retail stores, electronically, in writing, or over the phone. This privacy notice does not apply to employment-related personal information we collect from California residents.


Collection, Retention and Disclosure

The table below identifies the categories of personal information we may collect from or about California residents, and whether such personal information is sold or shared. Knix does not have actual knowledge of any “sale” or “sharing,” as those terms are defined by the CCPA, personal information of consumers under the age of 16.

We retain information collected for as long as necessary to fulfill the purposes for which the information is collected, provide our Services, as required or permitted by law, or for other legitimate purposes such as disaster recovery, resolving disputes, conduct audits and enforcing our agreements. 

This list is in addition to the categories of personal information and purposes described in our Privacy Policy.

Categories of Personal Information Collected

Examples

Purposes for Collecting and Using Personal Information

Identifiers

real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, driver’s license number, passport number, or other similar identifiers

provide our products and services

create and manage your online account

perform analytics

personalize your online experience with content and offers that are tailored to your interests

provide customer service and respond to your inquiries and requests

include you in surveys, rewards programs, contests, and other promotions

enable you to post your content, such as comments, images or videos

facilitate networks of online social activity centered around our products and services

market our products and services that may be of interest to you

maintain system security

comply with laws and respond to legal requests

protect our rights and property and the rights and property of others

Categories of personal information described in Section 1798.80(e) of the California Civil Code

signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, medical information

provide our products and services

facilitate payment and transactions

perform analytics

personalize your online experience with content and offers that are tailored to your interests

provide customer service and respond to your inquiries and requests

include you in surveys, rewards programs, contests, and other promotions

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

market our products and services that may be of interest to you

comply with laws and respond to legal requests

protect our rights and property and the rights and property of others

Characteristics of protected classifications under California or federal law

race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, citizenship status, and military and veteran status

provide our products and services

create and manage your online account

provide customer service and respond to your inquiries and requests

include you in surveys, rewards programs, contests, and other promotions

enable you to post your content, such as comments, images or videos

market our products and services that may be of interest to you

comply with laws and respond to legal requests

Commercial information

records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

provide our products and services

facilitate payment and transactions

create and manage your online account

provide customer service and respond to your inquiries and requests

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

market our products and services that may be of interest to you

comply with laws and respond to legal requests

Internet or other electronic network activity information

browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement

provide our products and services

perform analytics

personalize your online experience with content and offers that are tailored to your interests

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

market our products and services that may be of interest to you

Geolocation data

physical location

provide our products and services

perform analytics

personalize your online experience with content and offers that are tailored to your interests

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

market our products and services that may be of interest to you

Audio, electronic, visual, thermal, olfactory, or similar information

Audio recordings of customer service calls, audiovisual recordings of consumers in stores, and user-generated content that you provide

provide our products and services

provide customer service and respond to your inquiries and requests

enable you to post your content, such as comments, images or videos

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

maintain system security

comply with laws and respond to legal requests

protect our rights and property and the rights and property of others

Professional-related information

provide our products and services

provide customer service and respond to your inquiries and requests

comply with laws and respond to legal requests

protect our rights and property and the rights and property of others

Inferences drawn from personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

predictive information, purchase profiles, shopping profiles and characteristics (e.g., loyalty shopper, cardholder or online shopper)

provide our products and services

perform analytics

personalize your online experience with content and offers that are tailored to your interests

improve our products and services, the manner in which offers are made on our services, and the interactions and experience visitors have with our services

market our products and services that may be of interest to you

Sensitive Personal Information

precise geolocation; a social security, driver’s license, state identification card, or passport number; racial or ethnic origin; religious beliefs; mental or physical health diagnosis; sex life or sexual orientation; citizenship

We occasionally receive unsolicited Sensitive Personal Information that you provide to us in emails or in publicly available product reviews, for example, about the suitability of our products for your purposes. We do not use such Sensitive Personal Information for any purpose.

“Sales” of Personal Information

Depending on the relationship we have with you, we may disclose the following categories of personal information in ways that could be deemed a “sale” for purposes of the CCPA and CPRA: (i) Identifiers; (ii) Categories of personal information described in Cal. Civ. Code Section 1798.80(e); (iii) Commercial information; (iv) Geolocation data; and (v) Professional or employment-related information.

“Sharing” of Personal Information for Cross-Context Behavioral Advertising

Depending on the relationship we have with you, we may “share” the following categories of personal information for purposes of cross-context behavioral advertising: (i) Identifiers; (ii) Categories of personal information described in Cal. Civ. Code Section 1798.80(e); (iii) Geolocation data; (iv) Internet or other network activity; and (v) Inferences drawn from this information.

During the preceding 12-month period, we may have:

Collected the categories of personal information listed on the above table about you

b) Collected personal information about you from the following categories of sources:

1. You (for example, through your use of our services).

2. Your computing or mobile devices.

3. Our technology (for example, through observed consumer interactions with us and through our services).

4. Our services and systems.

5. Our vendors.

6. Our customers’ associations (e.g., through refer-a-friend or -family programs).

7. Social media networks.

c) Collected or disclosed personal information about you for the following business or commercial purposes:

1. Facilitate accounting, auditing, and reporting.

2. Deliver analytics (machine generated through computing/mobile devices for performance, monitoring, personalization, and order processing).

3. Deliver advertising through technology (including, for example, to facilitate personalized content, remarketing, online display ads, and interest-based ads).

4. Deliver advertising through direct or mass media (including, for example, via email, SMS, telephone, post, and broadcasts) as further described.

5. Facilitate affiliate marketing.

6. Administer claims management, handling, and insurance.

7. Respond to incidents.

8. Deliver customer service.

9. Pursue legal matters.

10. Deliver website, mobile-app, and e-commerce services.

11. Facilitate information security.

12. Facilitate fraud monitoring, detection, and prevention.

13. Deliver logistics (including, for example, order management, shipping, and fulfillment).

14. Develop customer information for personalization.

15. Process, fulfill, and ship orders.

16. Deliver shopping and customer engagement (including events and experiences, such as contests, sweepstakes, previews, and shows).

17. Engage with you on our social media pages.

18. Conduct surveys.

19. Administer technology and ensure technology integrity (including, for example, by maintaining and improving networks; and identifying and fixing problems).

20. Process transactions and payments.

21. Develop, review, and test products and services.

22. Deliver WiFi and similar online services (including in store-service).

23. Otherwise provide our Services

24. Other purposes described in our Privacy Policy

d) Shared your personal information with the following categories of third-parties for a business purpose:

1. Affiliated retail brand and entity.

2. Affiliate marketer.

3. Vendor that provides services on our behalf, including:

- Vendor (miscellaneous) services.

- Technology administration and integrity (e.g., systems maintenance, improvement, and solutions) provider.

- Survey administrator.

- Store WiFi service provider.

- Solutions (miscellaneous) provider.

- Social media provider.

- Shipping & handling service provider.

- Product and fit tester.

- Print and mail vendor.

- Payment and transaction processor.

- Logistics (for example, order management and fulfillment) provider.

- Information security service provider.

- Fraud monitoring and prevention service.

- Focus group host and service.

- Data center/host/cloud-service provider.

- Customer service provider.

- Customer information provider.

- Incident-response service provider.

- Claims management (including, for example, legal or insurance) provider.

- Advertising via direct marketing (e.g., email, SMS, telephone, post) or mass-media, as further described in our Privacy Policy.

- Advertising technology (e.g., online advertising) provider.  

e) Shared your personal information with the following categories of our service providers, such as:

1. Affiliate marketer.

2. Analytics insights (e.g., site performance, site monitoring, shopping personalization, and order processing) provider.

3. Advertising technology (e.g., online advertising) provider.

4. Advertising/direct marketing (e.g., email, SMS, telephone, post) or mass-media provider.

5. Credit card issuer or company.

6. Customer event or experience provider.

7. Product review host.

8. Testing company.

9. Survey company.

10. Social media platforms.   

f) Within the meaning of the CCPA and CPRA, “sold” or “shared” the categories of personal information described above in the sections on sales and sharing of your personal information.

g) Disclosed for a business purpose the following categories of personal information about you:
1. Identifiers.

2. Commercial Information.

3. Computing or mobile-device information and internet or other electronic-network-activity information.

4. Geolocation information.

5. Inferences.

6. Personal characteristics, histories, and associations.

7. Household information (including, for example, family size and composition).

California Consumer Privacy Rights

California laws provide residents with certain rights with regard to their personal information, subject to some exceptions. If you are a California resident, we have summarized your rights below and how you can exercise them.

Right to Access Personal Information:

You have the right to request, twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:

  1. the categories and specific pieces of personal information we have collected about you;

  2. the categories of sources from which we collected the personal information;

  3. the business or commercial purpose for which we collected or sold the personal information;

  4. the categories of third parties with whom we shared the personal information; and

  5. the categories of personal information about you that we sold or shared for a business purpose, and the categories of third parties to whom we sold that information or disclosed it for a business purpose.

You also have the right to the Portability of Your Personal Information, including: (i) obtaining access to or a copy of your personal information; and (ii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”).

To submit a request, please complete our Privacy Webform or contact us at 

+1 800-891-9886

Right to Request Deletion of Personal Information:

You have the right to request that we delete your personal information, with certain exceptions.

To submit a request, please complete our Privacy Webform or contact us at 

+1 800-891-9886

Right to Request Correction of Inaccurate Personal Information

You may have the right to request that we correct inaccurate personal information we have collected from or about you.

To submit a request, please complete our Privacy Webform or contact us at 

+1 800-891-9886

Right to Opt-Out of the Sale or Sharing of Personal Information

You have the right to opt-out of the “sale” of your personal information. To submit a request, please complete our Privacy Webform or contact us at 

+1 800-891-9886

You also have the right to opt-out of the “sharing” of your personal information for cross-context behavioral advertising. You can exercise this right by accessing our privacy preferences tool.

We respond to requests to know, access specific pieces of personal information we have about you, delete personal information, and correct inaccurate personal information when we can verify that you are a California resident exercising your rights regarding your personal information. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling requests submitted under the CCPA. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Examples of our verification process may include asking you to provide the mailing address associated with your most recent order number. Only you, or someone legally authorized to act on your behalf, make a verifiable consumer request related to your personal information. You can designate an authorized agent to make a request on your behalf by providing the agent with power of attorney or written authorization signed by you and your designated agent.  We may require the authorized agent to provide proof that you gave the agent signed permission to submit the request, as well as verification of your identity or confirmation that you have duly authorized the agent permission to submit the request. 

We do not discriminate against California residents who exercise any of their rights described in this privacy notice.

To help protect your privacy and maintain security, we take steps to verify your identity before granting access to information or complying with a request. .

Under California Civil Code Section 1798.83, California residents have a right to request, once per year and free of charge, information about the categories of personal information (if any) we have disclosed to third parties for their direct marketing purposes during the previous calendar year. If you are a California resident and would like to make such a request, please send an email to privacy@knix.com with the subject line “California Shine the Light Request.”

Notice of Financial Incentive

As described in our Privacy Policy, we may offer our customers, including California consumers. various types of financial incentives, such as coupons and discounts when the sign up to receive our marketing emails, refer a friend, or join our loyalty program that provides certain rewards and offers (each, a “Program” and collectively, the “Programs”), wherein you provide your name and contact information (such as email address and/or telephone number) in exchange for a reward, or provide personal information regarding your friends or colleagues (such as their email address) and receive rewards when they sign up to use our Services. (The referred party may also receive rewards for signing up via your referral.). These programs are entirely voluntary and allow us to grow our business and provide additional benefits to you. The value of your personal information to depends on how you ultimately use our Services, whereas the value of the referred party’s data to us depends on whether the referred party ultimately becomes a Customer and uses our Services, less the expense related to offering those products, services, and benefits to Program participants. The value will be reflected in the incentive offered in connection with each program. You may opt into a Program by following the sign up or participation instructions provided, and you may withdraw from participating in a Program at any time by unsubscribing to our emails, closing your loyalty account, or contacting us. Review the terms and conditions for each Program for full details.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about our privacy practices or this Policy, you can contact us at privacy@knixwear.com or by mail at

Knix Wear

Re: Privacy Compliance

179 John Street (#600),

Toronto Ontario CA M5T 1X4