Black Friday Sale

What exactly is the Biggest Sale of the Year? 
Our Biggest Sale of the Year will begin on November 20, 2024 for early access members and November 21, 2024 for the general public. The sale will run until December 2, 2024 at 11:59PM PST. Because of limited selection, discounted prices will only be valid throughout the duration of the Biggest Sale of the Year, while quantities last.


Is the Biggest Sale of the Year also available in stores? 
Yes, our Biggest Sale of the Year will begin in store on November 20, 2024. The sale will run until December 2, 2024 at 11:59PM PST. Because of limited selection, discounted prices will only be valid throughout the duration of the Biggest Sale of the Year, while quantities last. Please visit your local store for product availability.

What is your Sale Return Policy? (Knix)
For items with a 20% or more discount, you may exchange for another item or return for store credit. No refunds can be accommodated.

Items marked as “Flash Sale” or “Clearance” are final sale, meaning no returns, exchanges or refunds can be accommodated. No exceptions.

View our full return and exchange policy here: http://knix.com/returns or http://knix.ca/returns


What is your Holiday Return Policy? 
Eligible items purchased online or in stores between November 1, 2024 and December 24, 2024, may be returned through January 24, 2025. All other purchases would fall under our 30 day Returns Policy.

For sale items, please refer to the sale-specific return policy to determine eligibility. Some exclusions apply.

View our full return and exchange policy here: http://knix.com/returns or http://knix.ca/returns

Will items be restocked throughout the sale?
No, items that sell out during the sale will not be restocked. Be sure to grab what you want before it’s gone since quantities are limited!

When I add an item to my online cart, is it put on hold for me?
No, items are not reserved for you until your payment is processed and your confirmation number is received. We recommend shopping early (and having your sizing ready) in order to avoid disappointment.

What payment method options are available?
You’re able to use a variety of payments, including credit card, Knix gift cards, PayPal, AfterPay (USA), Sezzle (CAN) and accelerated checkout options.

Can I redeem rewards points or referral codes on my sale purchase? 
Yes, you can redeem loyalty points or a referral code on knix.com and knix.ca purchases.

Can I collect rewards points on my sale purchase? 
Yes, purchases on knix.com and knix.ca are eligible to earn loyalty points.

Can I change or cancel my order?
Once an order is placed, we cannot guarantee any address or order changes. If you would like to change your order, please use the “chat” feature on our website or email info@knix.com as soon as possible.

Do you offer free shipping? 
Please refer to our shipping page for information on our free shipping offers!

Knix.ca: Free shipping is available on orders over $100 CAD before tax and after discounts and applies to shipping addresses within Canada.

Knix.com: Free shipping is available on orders over $100 USD before tax and after discounts and applies to shipping addresses within the USA.

How long will it take before my order is shipped?
Due to a high volume of orders, it can take up to 4 business days for your items to be processed and shipped.