Whether you have questions, feedback about our products or process, or just want to say hi, we’d love to hear from you.
*Due to increased support requests and holiday hours, please allow for longer than normal response times. Thank you for your patience and Happy Holidays!
December 24: 8am-12pm EST
December 25: Closed
December 26: 10am-6pm EST
December 31: 8am-12pm EST
January 1: 10am-6pm EST
To reach someone on our Customer Empowerment Team, use our Live Chat option in the bottom right corner of your screen, or email us at email@example.com. Our team is available 8am-8pm EST, Saturday-Wednesday and 8am-9pm EST Thursday-Friday.
Alternatively, you can phone us at 1 (647) 691-5544, 8:30am-7:30pm EST, Monday to Sunday.
For all other inquiries:
FAQ and Returns & Exchanges:
If you have questions about our products and fit, please check out our FAQ page
Returns and Exchanges? You can find it here.
Virtual Bra Fittings
For Business Enquiries:
KT by Knix: firstname.lastname@example.org
Our Canadian headquarters are located at:
70 Claremont Street
*note this is not a storefront it is a corporate office
*Returns and exchanges must be submitted here. For any questions please reach out to email@example.com