Get in touch with Knix!

Contact us:

Whether you have questions, feedback about our products or process, or just want to say hi, we’d love to hear from you.

Holiday Hours
*Due to increased support requests and holiday hours, please allow for longer than normal response times. Thank you for your patience and Happy Holidays!

December 24: 8am-12pm EST
December 25: Closed
December 26: 10am-6pm EST
December 31: 8am-12pm EST
January 1: 10am-6pm EST

To reach someone on our Customer Empowerment Team, use our Live Chat option in the bottom right corner of your screen, or email us at Our team is available 8am-8pm EST, Saturday-Wednesday and 8am-9pm EST Thursday-Friday.

Alternatively, you can phone us at 1 (647) 691-5544, 8:30am-7:30pm EST, Monday to Sunday.

For all other inquiries:

FAQ and Returns & Exchanges:

If you have questions about our products and fit, please check out our FAQ page

Returns and Exchanges? You can find it here.

Virtual Bra Fittings

Book Here

For Business Enquiries:

Marketing & Press:
KT by Knix:

Our Canadian headquarters are located at:
70 Claremont Street 
Toronto ON 
M6J 2M5

*note this is not a storefront it is a corporate office 

*Returns and exchanges must be submitted here. For any questions please reach out to

Store Fronts

Toronto | Vancouver