Quick note: Our bras are covered by a 30-day Wash & Wear Guarantee, as they can take a few wears to relax to a comfortable fit.
If yours still isn’t working, let’s get you into the right size.
Returns and ExchangesStart a Return
Our Return Policies
For sale items with less than a 20% discount, please follow our policy by product category listed on this page. For sale items with a 20% or more discount, you may exchange for another item or store credit.
Bras, Tops & Bodysuits
All Knix bras & tops (including bodysuits) are eligible for return or exchange within 30 days of delivery. We want to make sure you can give your new top time to mold to your shape and get comfortable. Do what you want to do in it, and wash it as much as you like. If you find the fit still isn't right, message us to get a personal fit consultation before returning for the right size.
All Swim items are Final Sale.
All bras purchased at 50% off during our Fri-yay Flash sale (June 14th 2019) are final sale.
All items in Last Call are eligible for Exchange Only. All Last Call items purchased at an extra 20% off (June 20-24) are final sale.
All of our Underwear bottoms (including Thigh Saver and Leakproof) are final sale and not eligible for refund or exchange. For hygenic reasons, underwear cannot be accepted.
Clothing items include our T-Shirts and Lounge Collection. These items are eligible for return or exchange within 30 days of delivery. However, these items need to be unworn with the tags still attached to qualify for a refund or exchange.
The following are not eligible for refund or exchange
- Gifts with Purchase
- Original Shipping Fees
- Egift Cards
- Items purchased by third party sellers