Shipping

Holiday Shipping Updates: 

Processing times, delivery times and shipping prices subject to change.

Please allow up to 10 business days for your order to dispatch. Please note: orders placed on Friday after 1pm will not be processed until the following Monday.


Currently, carriers are unable to guarantee delivery dates this holiday season. But if you want to receive your order before December 25th, we recommend ordering before these dates:

  • Eastern Canada – December 15th
  • Western Canada – December 13th
  • Ontario – December 17th
  • US Orders – December 14th

COVID-19 Updates:

For more information please see the Canada Post Website For orders going to Ontario and Quebec please see the Purolator Website

Due to COVID-19 precautionary measures, there may some delays shipping your order.

Canadian Orders

Standard Shipping

Due to COVID-19, orders going to Ontario and Quebec addresses will be shipped via Purolator. We recommend selecting a shipping address without a PO box for the best delivery experience. If you choose to ship to a PO box, your order will be shipped with Canada Post, however please allow longer shipping times due to service disruptions.

Orders shipping within Canada, excluding Ontario and Quebec will ship via Canada Post.

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Price Threshold
Free Shipping Orders over $95* CAD
$10 CAD Orders under $95* CAD
$20 CAD delivering to NWT, Nunavut, and Yukon
Orders under $95* CAD

  *After discounts, before shipping and taxes  


Estimated shipping times are:
  • 3-10 business days for urban areas
  • 6-15 business days for remote locations.

Please note, estimated shipping times are not guaranteed.

Your package may take longer than usual to arrive due to heavy incoming parcel volumes and the important safety measures implemented by our delivery partners.

(Orders placed on Friday after 1 pm will not be processed until the following Monday)
 

US Orders

Shop www.knix.com to order in US Dollars!

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Price Threshold Delivery Time
Free Shipping  Orders over $100* CAD 3-10 business days to arrive
$10 CAD Orders under $100* CAD
3-10 business days to arrive

 

*After discounts, before shipping and taxes   

We ship via DHL please allow up to 10 business days for your order to dispatch. 

(Orders placed on Friday after 1 pm will not be processed until the following Monday)

Duties

 Orders over $700 may be subject to customs/duties upon receipt. 

 

International Orders

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Price Threshold Delivery Time
Free Shipping  Orders over $200* CAD 10-25 business days to arrive
$25 CAD Orders under $200* CAD
10-25 business days to arrive

 

*After discounts, before shipping and taxes 

We ship via DHL please allow up to 10 for your order to dispatch. 

(Orders placed on Friday after 1 pm will not be processed until the following Monday)


Duties

Customers are responsible for any customs/duties upon receipt of order, orders are shipped from Canada.