Give the gift of Knix! To receive your order by Dec 24th, please order by the following dates.

Toronto, Ottawa, Montreal, Winnipeg, Regina, Calgary, Edmonton, Vancouver
Standard & Expedited: Monday, December 22

Urban Centres (excluding the above)
Standard: Wednesday, December 17
Express: Sunday, December 21

Rest of Canada
Standard: Sun, December 14*
Express: Thu, December 18*
*YK, NWT, NT, NL, and remote areas across Canada.

For locations serviced solely by Canada Post, please allow at least 5 additional days due to rotating strikes. This applies to P.O Box and RR addresses.

To avoid any additional delays during the rotating strikes, we will use alternate carriers when possible.

Please note: Weather conditions and carrier issues may cause delays. Delivery dates are not guaranteed.

Processing Timelines
Please allow 1-2 business days for our warehouse team to pack and ship your order. During peak periods such as sales, holidays and product launches, please allow up to 4 business days for us to process your order.

Delivery Time
For the most up-to-date delivery time estimates, please refer to the shipping timeline at checkout. Delivery timelines vary depending on location and do not include processing times.

Shipping Charges
Orders over $100* CAD = Free Shipping (2-6 business days)
Orders under $100* CAD = $12 CAD Shipping (1-3 business days)
Orders delivering to NWT, Nunavut and Yukon are subject to $20 delivery fee.
*After discounts, before shipping and taxes.

Sale & Last Call

Items discounted 30% and below are eligible for size exchange or store credit. Items discounted above 30% and above are final sale – no refunds, store credits, or exchanges can be accommodated.

Free Returns

Knix covers the return shipping fees for exchanges and refunds initiated through our Return & Exchange Portal. Exchange orders initiated through our Return & Exchange portal are also eligible for free shipping within the USA and Canada. Please note, the shipping fees on your original order are non-refundable.

Return Policy

Return policy varies by product, please check if your item is refund or exchange eligible by viewing our full policy here.