Shipping

COVID-19 Updates:
For more information please see the Canada Post WebsiteFor orders going to Ontario and Quebec please see the Purolator Website

 

Purchases made between November 25th-December 1st during the Black Friday sale: We are making every attempt to process your order as quickly as possible. Due to volume and carrier limitations, please allow up to 10 business days for your order to dispatch.

Canadian Orders

December 25 Delivery Cut-Off Dates

Currently, carriers are unable to guarantee delivery dates this holiday season. But if you want to receive your order before December 25th, we recommend ordering before these dates:

 

Standard Shipping

Due to COVID-19, orders going to Ontario and Quebec addresses will be shipped via Purolator. We recommend selecting a shipping address without a PO box for the best delivery experience. If you choose to ship to a PO box, your order will be shipped with Canada Post, however please allow longer shipping times due to service disruptions.

Orders shipping within Canada, excluding Ontario and Quebec will ship via Canada Post.

Estimated shipping times are:

• 3-10 business days for urban areas
• 6-15 business days for remote locations.

Please note, estimated shipping times are not guaranteed.

Your package may take longer than usual to arrive due to heavy incoming parcel volumes and the important safety measures implemented by our delivery partners.

*Always check with your delivery countries regulations.

(Orders placed on Friday after 1 pm will not be processed until the following Monday)

• Free shipping on orders over $95 CAD* 

• Shipping charge of $10 CAD on all orders under $95 CAD for Central Canada

• Shipping charge of $20 CAD on all orders under $95 CAD for NWT, Nunavut, Yukon

 *After discounts, before shipping and taxes  

US Orders

December 25 Delivery Cut-Off Dates

Currently, carriers are unable to guarantee delivery dates this holiday season. But if you want to receive your order before December 25th, we recommend ordering before December 12th.

 

Shop www.knix.com to order in US Dollars!

We ship via DHL please allow 1-2 for your order to dispatch. Please allow 3-10 business days for orders to arrive. 

*Always check with your delivery countries regulations.

(Orders placed on Friday after 1 pm will not be processed until the following Monday)

• Free shipping on orders over $100 CAD* ($75 USD)

• Shipping charge of $10 CAD ($7 USD) on all orders under $100 CAD ($75 USD)

*After discounts, before shipping and taxes   

Duties

 Orders over $700 may be subject to customs/duties upon receipt. 

 

International Orders

We ship via DHL please allow 1-2 for your order to dispatch. Please allow 10-25 business days for orders to arrive. 

*Always check with your delivery countries regulations.

(Orders placed on Friday after 1 pm will not be processed until the following Monday)

• Free shipping on orders over $200 CAD

• Shipping charge of $25 CAD on all orders under $200 CAD

*After discounts, before shipping and taxes 

Duties

Customers are responsible for any customs/duties upon receipt of order, orders are shipped from Canada.